At Har Techie, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
- You may request a return within 3 days of receiving your order.
- Returns are only accepted if the product is defective, damaged, or incorrect.
- Items must be returned in their original packaging, unused, and in the same condition as received.
2. How to Request a Return
To request a return:
- Email us at [email protected] within 3 days of delivery.
- Include your order number, reason for return, and photos (if the item is damaged or incorrect).
- Our team will review the request and respond within 2 business days with next steps.
3. Return Process
- Once your return request is approved, we will coordinate a pickup or advise you on the return method.
- Returned items must be securely packaged to avoid damage during transit.
- Once the returned product is received and inspected, we will notify you of the status.
4. Refund Process
- If your return is approved, a refund will be issued in cash at the time of pickup or upon inspection of the returned item.
5. Non-Returnable Items
- Products damaged due to customer misuse
- Items returned after the 3-day window
- Accessories, opened packaging, or missing components
6. Contact Us
For any return or refund-related queries, please contact:
📧 [email protected]